I’m a problem-solver by nature- and by necessity.

Before life threw its curveballs, I was the Project Director behind a pioneering, fully accessible hotel designed specifically for people living with mobility, visual, or hearing challenges. That experience deepened my lifelong commitment to accessibility, dignity, and thoughtful design.

Later, I spent over a decade in France transforming a derelict Cognac distillery into a thriving wedding venue. I personally hosted more than 300 weddings for international clients, navigating high-stress, emotionally charged moments with calm, clarity, and a sense of humour. I’ve also worked across the UK and Caribbean, helping people manage conflict, expectations, and pressure with practical empathy.

Then, eight years ago, I survived a brain tumour and a stroke – a life-altering event that left me temporarily paralysed and changed the way I see the world. That experience didn’t just test me physically and emotionally; it deepened my understanding of what it means to be excluded, unheard, or left behind. It also strengthened my resolve to make things better for others.

Now, I use everything I’ve learned- from building spaces that work for everyone, to resolving heated wedding meltdowns, to fighting my way back to full health – to help people resolve real-life disputes. Whether it’s faulty goods, shoddy workmanship, inaccessibility, or businesses that simply won’t listen, I step in when people feel out of their depth.

Fully trained I specialise in consumer rights, informal dispute resolution, and accessibility consultancy, with a particular focus on disability rights and inclusive environments.